Moderation Policy
Last updated 29 August 2026
How reports are handled, what moderators are able to do, and how to challenge a decision.
Draft. This document describes how the platform is actually built and intended to operate, but it has not been reviewed by a lawyer and is not yet a binding agreement. It must be reviewed before the platform accepts public registrations.
What you can report
- Harassment or abusive behaviour
- An inappropriate profile
- Someone impersonating another player
- Manipulated reputation — review trading, brigading, fake groups
- An abusive review comment
- Anything else that looks deliberately harmful
What happens to a report
- It enters the queue as open.
- A moderator picks it up; it becomes reviewing.
- They look at the account, the group history and the review pattern.
- It is resolved with an action, or dismissed with a reason.
Every step is recorded. Decisions are attributable to the moderator who made them.
What moderators can do
- Hide an abusive comment while keeping the rating it came with
- Invalidate a review so it stops counting toward reputation
- Invalidate an entire group where the interaction was fabricated
- Suspend an account, temporarily or permanently
- Inspect relationships between accounts to detect coordination
What moderators cannot do
- Edit the content of a review. It is hidden or invalidated, never rewritten.
- Change anyone’s reputation score directly. Scores are always computed from the reviews that remain valid.
- Permanently erase moderation history. Decisions stay auditable.
- Act on a report they are personally involved in.
Invalidation, not deletion
When a review is found to be manipulated it is marked invalid. The row is kept so that the decision can be reviewed later and so that patterns of abuse remain visible; it is excluded from every calculation and from every public page.
This matters because the alternative — quietly deleting evidence — makes it impossible to tell a mistake from a cover-up.
Internal signals stay internal
Moderators can see indicators such as how concentrated someone’s reviews are among a few accounts, or how quickly their reputation is moving. These are never shown publicly and never exposed through any API, because publishing them would be a manual for evading them.
Appeals
If your account is suspended you are told which rule was broken and for how long. You can appeal. A suspended account can still sign in and read — it simply cannot post, apply, or review.
Reporting in bad faith
Using reports to harass someone is itself a breach of the guidelines and is handled the same way as any other abuse.